Welcome to Toyota of York.

I hope my company meets your expectations in every way possible. If it does, I’d appreciate your telling your friends. If it doesn’t, I’d appreciate your telling me.

My philosophy on how to treat customers is based on the Golden Rule and it goes like this:
Treat people exactly the way you’d like to be treated, every day and in every way.

We’ve even added some services that reflect that philosophy—services that some of my fellow car dealers thought were a little crazy when we introduced them, like:

The No Salesman Zone.. Sometimes all you want to do is look. We’re okay with that. Browse all you want and let us know when you’re ready to talk. We’re not going anywhere.

The York Lifestyle Test Drive. A car’s a big investment. You should be able to take your time to decide. Go ahead and drive it home, pick up the kids, and see how it fits into your lifestyle.

York Valet Service. I know you’ve got better things to do than sit around our dealership. Let us pick your car up and bring it back when it’s ready.

Your Guy (or Gal) at York. Everyone should have a friend in the car business. Now you do, too.

I’m serious about wanting to hear from you. If you’ve got any concerns or issues, or even if you want to praise an employee who went above and beyond the call of duty, you can email me at jim@yorkautogroup.com or just call the store and ask for me.

I’m here to serve you.

Thanks for being a customer. I hope it’s a long and happy relationship.

Sincerely,

Jim O’Polka
President