I hope my company meets your expectations in every way possible. If it does, I'd appreciate your telling your friends. If it doesn't, I'd appreciate your telling me.
My philosophy on how to treat customers is based on the Golden Rule and it goes like this:
Treat people exactly the way you'd like to be treated, every day and in every way.
We've even added some services that reflect that philosophy--services that some of my fellow car dealers thought were a little crazy when we introduced them, like:
The No Salesman Zone. Sometimes all you want to do is look. We're okay with that. Browse all you want and let us know when you're ready to talk. We're not going anywhere.
The York Lifestyle Test Drive. A car's a big investment. You should be able to take your time to decide. Go ahead and drive it home, pick up the kids, and see how it fits into your lifestyle.
York Valet Service. I know you've got better things to do than sit around our dealership. Let us pick your car up and bring it back when it's ready.
I'm serious about wanting to hear from you. If you've got any concerns or issues, or even if you want to praise an employee who went above and beyond the call of duty, you can email me at email@example.com or just call the store and ask for me.
I'm here to serve you.
Thanks for being a customer. I hope it's a long and happy relationship.
Toyota of York is Committed to YOU
At the foundation, or should we say chassis, of Toyota of York is a desire to bring drivers in the greater York area an assortment of new and used cars capable of transforming everyday commutes into something a little more extraordinary. This is why we sell only new Toyota models such as the Corolla, Camry, Highlander, Tacoma and RAV4, and mint-condition used cars.
But, that simply wasn't enough. So, in addition to our new and used car inventories renowned across the greater area of Lancaster, Harrisburg PA and Hanover PA, we decided to add a Toyota service center commanded by a team of experts hand-picked for their knowledge, passion and promise to treat every car as if it was their own.... And because we know there are still people set on doing it themselves: we added a genuine Toyota parts shop. And for those times when you get a ding or accident our fully equipped auto body and collision center can take car of it.
The logic? We want to make your life easier - put everything under one roof. We also want to help ensure that the extraordinary experience of owning a new Toyota stands the test of time. Buying a new car is, after all, a serious investment. Which brings us to our custom-crafted car loan and lease options. We know the numbers don't add up the same unless we add your circumstances and financial goals into the equation.
Are you ready to be treated as you should be? As an individual? Yes. Well, then visit Toyota of York today. Conveniently located at 1885 Whiteford Road York, Pennsylvania, we're just a hop skip and a jump away from Lancaster, Harrisburg PA and Hanover PA and look forward to meeting you.